At ChronoExpress, the confidentiality and security of your personal information are our top priority. This policy explains in simple terms how we collect, use, and protect your data when you use our delivery services or our website chronoexpress.ca.
1. Information We Collect
When you fill out an online form or contact us, we may collect the following information:
- Your contact details (name, email address, phone number, company)
- The details required to prepare a quote or ensure the delivery of your parcels
2. Use of Information
Your personal data is used only to:
- Respond to your requests and contact you about our services
- Prepare and send you quotes, offers, or relevant information
- Improve the quality of our services and communication with you
3. Sharing of Information
We do not sell or rent your personal data. Your information may only be shared with:
- Our logistics partners when necessary to ensure the delivery of your parcels
- Competent authorities if required by law
4. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure.
5. Your Rights
In accordance with applicable laws, you may at any time:
- Access the information we hold about you
- Request the correction or deletion of your personal data
To exercise your rights, please contact us at:
6. Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices. The most recent version is always available on our website.